Choose the front-office capacity you need today, with room to grow as your calls, locations and team expand.
Never miss another customer.
Small businesses hiring their first AI employee.
£249/mo
billed monthly
The front office that follows through.
Growing businesses that want the follow-through automated too.
£649/mo
billed monthly
The highest volume.
Businesses with the highest call volumes and broader operational needs.
£1,390/mo
billed monthly
A platform you can build a business on.
Partners, resellers and white-label operators who manage multiple customers and distribute the platform.
Custom
Prices exclude VAT.
The same front office in every plan. Higher plans add volume, premium voices, the public API and your own subdomain.
| Plan | Launch£249/mo | Growth£649/mo | Scale£1,390/mo | PartnershipCustom |
|---|---|---|---|---|
| Price | ||||
| Monthly price | £249/mo | £649/mo | £1,390/mo | Custom |
| Free trial | Free for 30 days | Not included | Not included | Custom |
| Monthly allowances | ||||
| Voice minutes | 500/month | 2,500/month | 10,000/month | Custom volume |
| Ask ELION | 1,000/month | 10,000/month | 50,000/month | Custom |
| Team and locations | ||||
| Team members | 2 | 8 | 20 | Custom |
| Locations | 1 | 3 | 10 | Custom |
| Platform capabilities | ||||
| Missed-call & message answering | Included | Included | Included | Included |
| WhatsApp follow-up | Included | Included | Included | Included |
| Lead qualification & booking | Included | Included | Included | Included |
| Conversations in five languages | Included | Included | Included | Included |
| Premium voice library | Not included | Included | Included | Included |
| Public API & outbound webhooks | Not included | Included | Included | Included |
| Custom subdomain | Not included | Included | Included | Included |
| Custom domain | Not included | Not included | Not included | Included |
| White-label & custom domains | Not included | Not included | Not included | Included |
| Support | ||||
| Support | Standard | Priority email | Priority + assisted onboarding | Dedicated success manager & custom SLA |
| Who it's for | ||||
| Best for | Small businesses hiring their first AI employee. | Growing businesses that want the follow-through automated too. | Businesses with the highest call volumes and broader operational needs. | Partners, resellers and white-label operators who manage multiple customers and distribute the platform. |
Pricing FAQ
The complete front office: answering, understanding, lead capture, booking, follow-up, and your dashboard. Higher plans add volume, premium voices, the public API and your own subdomain.
Yes — plans are built to be stepped through as your call volume and team grow. Talk to us and we'll move you.
We tell you in your dashboard and by email when you reach 80% of your allowance, showing what you have used and the date it resets, and again more prominently at 90%. A call already in progress is never interrupted. If you pass 100% your agent keeps answering rather than stopping — the minutes beyond your allowance are metered separately as overage, and overage is chargeable. Your dashboard shows that overage as it accrues, including what it is costing or that we are still confirming the rate for your billing currency, so it is never something you discover on an invoice. You can move to a plan with more included minutes at any time — talk to us and we will move you. On a free trial nothing is ever charged: if the trial's minutes run out your agent pauses new calls instead of running up a bill.
Yes — every plan starts with a conversation and a demo, so ELION is set up around your business rather than out of a box.
Annual billing is priced 20% below the monthly rate. The card shows the equivalent monthly figure and the annual total for the currency you select. Partnership is priced per agreement.
Launch includes a 30-day free trial. Growth, Scale and Partnership start with a conversation and a demo instead, so the plan is set up around your business before you commit.
Partnership covers partners, resellers and white-label operators running ELION for multiple customers. Volume, allowances and commercial terms are set per agreement, so there is no single list price.
Voice usage is measured in minutes of connected conversation — ringing time, rejected calls and calls that never connect are not counted — and it runs against your plan’s voice allowance for your billing period. Your dashboard shows it as it accrues. Ask ELION answers run against your plan’s monthly Ask ELION allowance, which everyone on your account shares.
Still have questions? Talk to sales
Start growing your business with ELION.